User Research • Personas • User stories • User Flows • Site Maps • Wireframes • Prototyping • Usability Testing Agile UX • Axure • Balsamiq • Omnigraffle • Adobe Fireworks

Ron is a technology professional with more than 20 years of industry experience in user experience design, information architecture, and usability. He's worked for a number of Fortune 500 companies including FedEx, Motorola, AT&T, and well as a variety of organizations such as The Smithsonian Institution and MIT Sloan School of Management. Ron's a passionate advocate for the end user and strives to improve customers' online experiences.